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Our Customer Care Promise, at HomeOwnerExpress.com we are committed to enabling you to be in control of the loan process, empowering you to choose the loan that is right for you. Our promise to you is simple and straightforward:

Service
Our easy-to-navigate Web site, simple application, resource center information, frequently asked questions and other helpful tools are created with your needs in mind. In addition to this support, our Customer Care Group is available to answer your questions about the HomeOwnerExpress.com experience. Contact Us any time.

Rates
Our exceptional expertise in finding the right banks and lenders to finance your home, and offer you competitive rates is among the best in the industry.

Response Time
We typically respond to your completed and submitted application form in less than 24 hours with notification of your status and/or rate offers. We will contact you about your online application within 24 hours, and after a quick initial phone consultation we can have you pre-approved in just 10 minutes.